The staff was incredibly helpful and made our stay

comfortable. Our suite was beautiful and spacious, but I would have loved more traditional food options at dinner. The beach access was a major plus, and we enjoyed our time overall.

Beautiful two-bedroom suite with lovely garden views.

Initially advertised for $3.6K, I was shocked to see the price skyrocketed to over $8K upon clicking the link. It was frustrating to learn that this was a seasonal price, which should have been disclosed upfront. Additionally, I reached out for airport transportation but never received a response, forcing me to arrange a ride independently, which added unnecessary stress to our trip.

This place suits me perfectly with amazing beach access, a well-maintained pool, and a helpful staff who guided me on shopping. I can't wait to come back for a weekend!

The beach front room was amazing, but food variety at restaurants was lacking.

Perfect for Couples Who Want to Relax

We had a fantastic time, and I can't forget how the staff went out of their way to return my wife's iPad after we checked out. The beach service was on point, always ready with a smile and that cold drink right when we needed it.

It wasn't cheap, but we thought it was still pretty acceptable for what we got.

Can recommend for a holiday

Luxurious room, friendly staff, spacious beach—our king room was delightful with its comfortable bed, and the beach service by Juan was exceptional, making our stay truly enjoyable.

No negatives to mention.

convenient access to beaches and local culinary delights

During my stay, I loved how everything felt a quick stroll away, especially the beautiful beach just a few minutes' walk from the hotel, and the fabulous local restaurants that served fresh seafood only steps away from the resort. it was an ideal blend for a weekend traveler like myself who enjoys walking around the city, soaking in the atmosphere, and trying new food.

Thompson Zihuatanejo, A Beach Resort, By Hyatt is a beautiful property with stunning beachfront access. Our suite with a plunge pool was spacious and well-appointed, providing a perfect retreat. The staff's service was exceptional—everyone was friendly and accommodating, making us feel welcomed throughout our stay.

Minor dining options for traditional Mexican food.

thompson was fantastic! the breakfasts were delicious, with great options every morning. we loved the swim-up suite, and the location right on la ropa beach was perfect. the staff went above and beyond when they returned my wife's ipad after we checked out. truly exceptional service!

would recommend

our stay was simply amazing at the resort. the service was top-notch, and the beachfront location made every moment relaxing. it exceeded our expectations after previous visits to zihuatanejo, especially with the beautiful suite that had a plunge pool.

dinner menu lacked traditional options.

I recently stayed at a beautiful resort in Zihuatanejo for seven nights in a King Room, and it was such a delightful experience! The dining was truly wonderful, especially the gourmet options at the restaurants, and I loved how everything was exceptionally maintained. The beach was just steps away, with ample lounges and shade available, making it a perfect relaxation spot. However, I found the menu a bit limited when it came to traditional dishes, which was a small downside for me. I'd absolutely choose this place again!

We had an amazing time with friends! The lagoon suite with a private plunge pool was paradise. The trio of pools and beachside service made our days perfect. Don't miss the cooking classes! Just a heads up, the regular rates can be quite steep.

The dinner menu lacked some traditional options, which was a bit disappointing during our stay.

one of the best beachfront spots with delicious food and warm service!

Exceptional beach access and warm staff.